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Feb. 2001, Nike's love of freedom and personal
expression.
Nike
now lets you personalize your shoes by submitting a word or phrase
which they will stitch onto your shoes, under the swoosh. So Jonah
Peretti filled out the form and sent them $50 to stitch " sweatshop "
onto his shoes.
Here's the responses he got.. fun and games with nike...
From: "Personalize, NIKE iD" <nikeid_personalize@nike.com
To: "'Jonah H. Peretti'" <peretti@media.mit.edu
Subject: RE: Your NIKE iD order o16468000
Your NIKE iD order was cancelled for one or more of the following
reasons.
1) Your Personal iD contains another party's trademark or other
intellectual property.
2) Your Personal iD contains the name of an athlete or team we
do not have the legal right to use.
3) Your Personal iD was left blank. Did you not want any personalization?
4) Your Personal iD contains profanity or inappropriate slang,
and besides, your mother would slap us.
If you wish to reorder your NIKE iD product with a new personalization
please visit us again at www.nike.com
Thank you, NIKE iD
From: "Jonah H. Peretti" <peretti@media.mit.edu
To: "Personalize, NIKE iD" <nikeid_personalize@nike.com
Subject: RE: Your NIKE iD order o16468000
Greetings,
My order was canceled but my personal NIKE iD does not violate
any of the criteria outlined in your message. The Personal iD on
my custom ZOOM XC USA running shoes was the word "sweatshop."
Sweatshop is not:
1) another's party's trademark,
2) the name of an athlete,
3) blank, or
4) profanity.
I choose the iD because I wanted to remember the toil and labor
of the children that made my shoes. Could you please ship them to
me immediately.
Thanks and Happy New Year, Jonah Peretti
From: "Personalize, NIKE iD" <nikeid_personalize@nike.com
To: "'Jonah H. Peretti'" <peretti@media.mit.edu
Subject: RE: Your NIKE iD order o16468000
Dear NIKE iD Customer,
Your NIKE iD order was cancelled because the iD you have chosen
contains, as stated in the previous e-mail correspondence, "inappropriate
slang".
If you wish to reorder your NIKE iD product with a new personalization
please visit us again at www.nike.com
Thank you, NIKE iD
From: "Jonah H. Peretti" <peretti@media.mit.edu
To: "Personalize, NIKE iD" <nikeid_personalize@nike.com
Subject: RE: Your NIKE iD order o16468000
Dear NIKE iD,
Thank you for your quick response to my inquiry about my custom
ZOOM XC USA running shoes. Although I commend you for your prompt
customer service, I disagree with the claim that my personal iD
was inappropriate slang. After consulting Webster's Dictionary,
I discovered that "sweatshop" is in fact part of standard
English, and not slang. The word means: "a shop or factory
in which workers are employed for long hours at low wages and under
unhealthy conditions" and its origin dates from 1892. So my
personal iD does meet the criteria detailed in your first email.
Your web site advertises that the NIKE iD program is "about
freedom to choose and freedom to express who you are." I share
Nike's love of freedom and personal expression. The site also says
that "If you want it done right...build it yourself."
I was thrilled to be able to build my own shoes, and my personal
iD was offered as a small token of appreciation for the sweatshop
workers poised to help me realize my vision. I hope that you will
value my freedom of expression and reconsider your decision to reject
my order.
Thank you, Jonah Peretti
From: "Personalize, NIKE iD" <nikeid_personalize@nike.com
To: "'Jonah H. Peretti'" <peretti@media.mit.edu
Subject: RE: Your NIKE iD order o16468000
Dear NIKE iD Customer,
Regarding the rules for personalization it also states on the
NIKE iD web site that "Nike reserves the right to cancel any
Personal iD up to 24 hours after it has been submitted".
In addition it further explains: "While we honor most personal
iDs, we cannot honor every one. Some may be (or contain) others
trademarks, or the names of certain professional sports teams, athletes
or celebrities that Nike does not have the right to use. Others
may contain material that we consider inappropriate or simply do
not want to place on our products.
Unfortunately, at times this obliges us to decline personal iDs
that may otherwise seem unobjectionable. In any event, we will let
you know if we decline your personal iD, and we will offer you the
chance to submit another."
With these rules in mind we cannot accept your order as submitted.
If you wish to reorder your NIKE iD product with a new personalization
please visit us again at www.nike.com
Thank you, NIKE iD
From: "Jonah H. Peretti" <peretti@media.mit.edu
To: "Personalize, NIKE iD" <nikeid_personalize@nike.com
Subject: RE: Your NIKE iD order o16468000
Dear NIKE iD,
Thank you for the time and energy you have spent on my request.
I have decided to order the shoes with a different iD, but I would
like to make one small request. Could you please send me a color
snapshot of the ten-year-old Vietnamese girl who makes my shoes?
Thanks, Jonah Peretti
<no response>
********************
Sorry if you've already seen this, but it's worth forwarding on.
As one forwarder writes: ... this will now go round the world
much farther and faster than any of the adverts they payed Michael
Jordan more than the entire wage packet of all their sweatshop workers
in the world to do...
I normally avoid making a plea to pass on these things, but this
time i say:
Just do it!
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