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We are not machines: Nike and Adidas workers in Indonesia

Respect for the Right to Freedom of Association

Up until July 1998 Indonesian workers were only allowed to join SPSI, the official government union during former President Suharto's dictatorship. This union has close links to the Indonesian military and in most cases did little to help workers, operating more as an instrument of government power than as a means by which workers could assert their collective interests.

Since Suharto lost power in 1998 it has been legal to form independent unions in Indonesia and several have been registered in Nike contract factories. In addition a number of unions which were formerly part of SPSI have broken away to form SPSI Reformasi. The clothing and footwear union SPTSK was originally part of SPSI and then SPSI Reformasi, and has since separated from SPSI Reformasi to form its own federation. It is the largest union in most sport shoe factories supplying Adidas and Nike in Indonesia. There is considerable debate regarding whether SPTSK and other unions who seperated from SPSI have genuinely reformed. The situation appears to be complex, with some SPTSK union officials genuinely serving workers' interests, and others operating much as they did during the Suharto era. In a small number of factories producing for Nike and Adidas there are independent unions in addition to SPTSK.

In fear for their lives
- the PT Nikomas Gemilang factory in Serang, West Java

PT Nikomas Gemilang employs more than 24,000 workers and produces for both Nike and Adidas. It is owned by the Pou Chen corporation, Nike's largest sport shoe supplier. Pou Chen also own several other large sport shoe factories in China and Vietnam, including the giant Yue Yuen shoe factory complex in Dongguan in China which employs more than 40,000 workers.

As in many areas in Indonesia the arrangement of local political structures in Serang is complex. The Indonesian military plays a key role in all aspects of Indonesian life and local military commanders exert significant authority. There are also official local government representatives, equivalent to local mayors, known as lurahs. Finally, there is an unofficial but influential power structure involving local mafia gangs. Workers interviewed for this report claimed that in Serang there is a close relationship between the official and unofficial structures of power and lurahs commonly hire local gangs to enforce their will. Thugs hired in this manner are known as "preman".

Like many factories, PT Nikomas Gemilang has built a close relationship with all three political structures in order to increase its power over workers. According to workers at Nikomas who were interviewed for this report, the factory has provided funds to local Lurahs for various public works projects and has also asked these public officials to recruit workers for the factory. This is a useful form of income for the officials, as they commonly charge a fee to workers before they will recommend them to the factory. There is also a history of PT Nikomas employing Indonesian soldiers to provide security in the factory. Finally, workers interviewed for this report claimed the factory has employed preman to intimidate and harass those involved in organising industrial action at Nikomas.

Julianto is a former employee of the Nikomas factory who now works as a union organiser in Serang in West Java.

The Like Cutting Bamboo report (released in September 2000) described how those involved in organising a worker demonstration for better pay on 17 and 18 December 1999 were subjected to intense intimidation and harassment. One of the workers interviewed, Julianto (pictured), reported being in fear for his life. Factory managers had taken him into an office and in the presence of an Indonesian soldier he was shouted at and told that if he did not stop organising workers he would be attacked by hired thugs. Subsequently he was repeatedly approached in the street by strangers and warned that his life was in danger if he did not resign from the factory. After receiving similar threats another Nikomas worker returned home to find his house had been ransacked by a local gang. By April 2000 this intimidation had forced all of the twenty workers who had played a key role in organising the demonstration to resign.

Separate to the interview research conducted for this report, the author met the current leader of the PT Nikomas Gemilang branch of the SPTSK union in January 2002. He spoke in glowing terms about wages and conditions at the factory and claimed there was no repression of union rights at the factory.

This was in stark contrast to the confidential testimony of the sixteen workers who participated in interviews and focus groups in July 2001 and January 2002. They reported that workers at Nikomas continue to be afraid that union involvement could put their lives in danger. They highlighted a particular event that has significantly increased that fear. On 21 March 2001 Mr. Rakhmat Suryadi, a union official at the factory was attacked by a number of men with machetes in front of the factory as he made his way to work. He suffered wounds to his head and legs and required 18 stitches in the back of his head. He was hospitalised for a week and was unable to work for a month. His attackers said nothing to him and made no attempt to rob him. The attack came a month after Mr. Suryadi had been quoted in the Indonesian newspaper Kompas describing labour abuses in Nike contract factories.

According to local unions and human rights organisations a number of men have been arrested over the attack and have confessed to it, claiming that a local lurah paid them to carry it out. It is still unclear whether the local politician was in turn asked by a third party to arrange the attack. Even if a factory was involved, it may not necessarily have been PT Nikomas, as Mr Suryadi had also been involved in supporting union activities in other factories, including the nearby PT Spindo Mills factory.

Although it is uncertain who arranged the attack on Mr. Suryadi, most of the workers interviewed for this report strongly suspect that managers at the Nikomas factory were involved. Since the attack many workers who had been participating in meetings to discuss their rights as workers are no longer willing to do so. Given workers' claims that Nikomas has a history of employing thugs to threaten and intimidate them, it is hardly surprising that the attack on Suryadi has dramatically increased their fear that becoming active in union affairs could put their lives in danger.

Nikomas workers also said that they were afraid to report problems in the factory to the SPTSK union leaders because workers who did so were branded as troublemakers by their supervisors. Supervisors joke about and humiliate such workers and warn others to keep away from them. There is also fear that reporting problems at your factory line will result in you being moved to a more difficult and dangerous section of the factory. Similar fears were reported by workers interviewed for the Like Cutting Bamboo report two years ago.

In May 2001 the US human rights organisation Global Exchange released a report (written by the author of this report) which called on Nike to alleviate the fears which the attack on Mr. Suryadi had generated. It asked the company to send representatives to meet with Nikomas workers and make a commitment to ensuring that they are free to organise unions without fear of retribution (Connor 2001, p. 73). The report also suggested that Nike establish a confidential procedure for workers to notify independent organisations if they receive any threats or discrimination for union activity. These requests have so far been ignored. Apparently Nike is comfortable with the status quo at PT Nikomas, where fear of violence prevents workers from asserting their union rights.

Jailed for union activism
- the PT Panarub factory in Tangerang, West Java.

In 2001 the case of Ngadinah Binti Abu Mawardi brought international attention to the difficulties facing Indonesian workers seeking to assert their union rights. Ngadinah was the secretary of the Footwear Workers' Association (PERBUPAS), the smaller of two unions operating at PT Panarub, a factory in Tangerang in West Java which produces for Adidas. A branch of the SPTSK union also operates at the factory.

In September 2000 Ngadinah's union organised a strike that was joined by most of the 8000 workers in the factory. The workers were seeking to be paid for overtime at the legally mandated rate; to be allowed to take the (unpaid) menstrual leave which they are allowed under Indonesian law; and to receive higher allowances. On 12 September the union and factory management reached an agreement which included a commitment from the factory not to fire or otherwise intimidate workers who were involved in the strike.

On Monday 23 April 2001 Ngadinah was arrested and placed in Tangerang prison. She was charged under Article 160 (inciting others to break the law) and Article 335 (unpleasant conduct toward others) of the Indonesian criminal code.

Ngadinah's detention pending trial and the vagueness of the charge against her raised concern amongst international human rights groups. The use of Article 335 was of particular concern. It is a poorly defined offence that dates back to the Dutch colonial period and was often used by the Suharto government to suppress labour protests and strikes. The case received extensive media coverage both in Indonesia and overseas, and a number of international organisations encouraged their members to write protest letters in support of Ngadinah to Adidas, PT Panarub and the Indonesian government.

On 23 May 2001 Ngadinah was released from prison, but the charges against her were not dropped. Lawyers from the Social Information and Legal Guidance Foundation (SISBIKUM), a non-government organisation with a close relationship with Ngadinah's union, ran her defence. The Executive Secretary of that organisation, Arist Merdeka Sirait, noted that PT Panarub had fired board members of Ngadinah's union in the past. He expressed the belief that the factory had colluded with the police to arrange Ngadinah's arrest in order to suppress the independent union at the factory. The Jakarta Post agreed, reporting on 25 May that Ngadinah was arrested "due to a complaint filed by PT Panarub executive Slamet Supriyadi...Supriyadi had told the police that Ngadinah was the mastermind of the four-day massive strikes conducted by 8,000 workers at the company's compound in Tangerang from Sept. 8 to Sept. 11 last year. He claimed the strikes that were provoked by Ngadinah had caused Rp 500 million in losses to the company." Ngadinah herself, in a statement made on her release from prison, alleged that in Indonesia "employers and government officials are colluding to suppress legitimate union activities". Adidas Salomon has made no response to claims that its supplier colluded with police to arrange Ngadinah's arrest.

During her trial Ngadinah argued that the strike was a outbreak of frustration at years of low wages and forced overtime. At one point she told the judge: "In the factory, each lane of forty-seven workers has a target of 620 shoes per day...720 if we work overtime. The very minimum target for a day is usually 700. If we don't reach our target the management gets very angry with us. Angry to the point that sometimes they throw shoes at the workers. This is why the workers struck, not because I told them to." [2]

As the trial progressed SISBIKUM raised concerns that it was not being conducted fairly. Ngadinah's lawyer reported that there had been excessive and repetitive quesitioning of defence witnesses by the judge, non-admission of defence expert witnesses, and admission of eight prosecution witnesses but only two defence witnesses. Eventually Ngadinah's lawyer stopped representing her in protest at the manner in which the trial was being conducted and she represented herself. On 30 August Ngadinah was found not guilty on both charges filed against her.

Ngadinah participated in a focus group discussion with other workers from PT Panarub in January 2002. She expressed a strong belief that the support she received from international human rights organisations was the only reason she was found not guilty. Had it not been for that support she believes she would now be in jail.

Before Ngadinah was arrested it was common for members of her union to be singled out by their supervisors for more harsh treatment. They would also be given menial tasks such as cleaning the factory floor. Since her trial this kind of discrimination has ceased. Ngadinah and other Panarub workers believe this is a result of the international community's new interest in conditions in the factory rather than a change of heart by factory management. The factory does still discriminate between the two unions at the factory to the extent that it has provided SPTSK but not Perbupas with an office in the factory.

On her return to the factory once her case was dismissed, Ngadinah was moved to the human resources department in the factory. She lacks the educational background required for this position and has repeatedly asked that she be allowed to return to the production line. The factory has always refused these requests and insisted that she is needed where she is. Ngadinah strongly believes she has been put in this section in order to separate her from other workers and prevent her from encouraging them to become involved in union activity. According to Ngadinah the leader of the Perbupas union at Panarub works in one of the warehouses - another section where he has little contact with other workers. He has also repeatedly requested a transfer to a production line job, but these requests have repeatedly been refused.

Panarub's use of contract workers makes it very difficult for those workers to become active union members. Workers who participated in the focus group in January 2002 estimated that up to 40% of the 8,000 workers at Panarub are on six month contracts. In August 2000 when the contracts of 600 workers came to an end the great majority were rehired, but all thirty workers who had joined Perbupas were told they were no longer needed. Since then Perbupas organisers have not tried to recruit contract workers for fear that they could put their jobs in danger.

Some steps forward, but active unionists still have reason to fear unfair dismissal
- those factories which workers asked not be identified.

As discussed above, workers interviewed from other sport shoe factories in preparation for this report asked that the name of their factory be kept confidential. Each of these factories produces for Nike rather than Adidas.

In some of these factories there have been important improvements in terms of respect for workers' right to freedom of association. The Like Cutting Bamboo report detailed a variety of measures used by factory owners to make life difficult for independent union leaders and to dissuade workers from joining independent unions. A number of these practices have ceased. Those Nike sport shoe factories which have independent unions now give those unions an office at the factory and meet with the independent union leadership on a regular basis. They allow representatives of those unions more freedom to discuss union issues with workers during work breaks. Union organisers are usually allowed to hand out information about the union to other workers during breaks, although the factories censor what is distributed and refuse to allow any material that is critical of working conditions. In these factories independent union leaders are no longer threatened that they will never receive promotion, and one or two have been promoted. The practice of constantly moving independent union leaders from one section of the factory to another in order to unsettle them has also ceased, and no union leaders in these factories have received any threats of violence in the last two years.

Some workers believed that these improvements have come as a result of their union's hard work in building support among workers. Others believed they have come as a result of international media coverage of suppression of union rights at their factory. During one of the focus group discussions held in January 2002 an independent union organiser who was in regular contact with workers at other Nike contract factories said (through an interpreter):

We hope, we really hope you start to put more attention to other factories because now we get better conditions, better facilities. As a worker I think we should have solidarity with other Nike factories. So please put more attention to others, rather than just coming to [factory name]. I know that all the better conditions we get are from people like you... We just want to make it clear. If you report there are better conditions... maybe the international community will think, "Its O.K. then", while the fact is from maybe fourteen factories producing for Nike here in Indonesia... there are two with improvements... and the others suffer still.

Unfortunately even in these factories workers remain afraid that joining an independent union will put their jobs in danger. The practice of finding pretexts for firing independent union members or putting them on "scorsing" (forced indefinite leave) was what gave the Like Cutting Bamboo report its name. One of the workers interviewed for that report described the impact on the independent union of having its members fired in this manner as "like cutting bamboo wood". Workers interviewed for this report gave me recent examples of this practice and reported that many workers interested in joining an independent union had decided not to for fear of losing their jobs.

One of the workers interviewed in July 2001 had been on forced indefinite leave for four months. He and 63 workers had been told early in March 2001 that because of a slowdown in orders their work was not currently needed. Although only a small minority of workers at the factory are members of the independent union, 45 of the 63 workers laid off at that time were independent union members, including four members of the union's board. At the end of March 2001 those workers were laid off and all but two accepted redundancy pay. The worker interviewed in July 2001 was one of the two who protested the dismissal and hence remained on indefinite leave with reduced pay while the case was resolved. He believed the factory was attempting to reduce the influence of the independent union by disproportionately dismissing its members. The worker took his case to the Central Committee on Labor Dispute Settlements (P4P) at the Indonesian Ministry of Manpower but the case was decided in favour of the factory.

Unfortunately Indonesia's public service and judiciary cannot be relied upon to adjudicate such cases in an unbiased manner. Under Suharto's dictatorship judges and public servants frequently colluded with factory owners to suppress union rights, motivated by a desire to maintain an investment climate which would encourage international companies to maintain production in Indonesia. Although the country has begun a process of democratic reform, commitment to the rule of law remains weak. Amnesty International's 2001 Annual Report noted that in Indonesia "the independence of the judiciary continued to be undermined by corruption and by government interference". [3]

During the time the worker was protesting his dismissal due to a "downturn", the factory employed more than thirty new workers but refused to allow this worker return to work. In January 2002, union organisers from his factory reported that this worker had eventually given up and accepted his redundancy because the "road was too long" and he couldn't fight the decision any longer.

Another worker interviewed in July 2001 from the same factory was also on forced indefinite leave, in this case as a result of an incident that occurred in April 2001. According to that worker she and a friend were concerned that a new line chief who had been appointed in their section of the factory had a reputation for being harsh and aggressive toward workers. They decided to make a formal complaint about this appointment.

Before they did so a rumour developed that they were planning to encourage workers to hold a production slowdown to protest the appointment. The worker denied this was ever her intention. She was interviewed by a factory manager who accused her of encouraging workers to work so badly that 80% of their product on a particular day was rejected. According to the worker, this allegation was false. She claimed that of the 300 pieces of the product they made that day only 13 were rejected. The worker believed she and the other workers involved in the incident were targeted because they had a reputation for standing up for workers' rights. She and her union also took her case to the Central Committee on Labor Dispute Settlements at the Indonesian Ministry of Manpower. The committee also ruled against the worker.

With that worker's permission the author wrote to Nike a number of times between July and November 2001 requesting that the company facilitate an independent investigation of her case, to ensure that she had not been unfairly dismissed. Nike avoided the request for an independent investigation and instead indicated that Nike staff would investigate. The company has ignored a number of further requests from the author for information about this internal investigation. Arguably, if Nike was genuinely committed to ensuring that workers are not being discriminated against for asserting their rights then the company would have been willing to arrange an independent investigation by a credible monitoring organisation. By January 2002 this worker had found it impossible to continue her protest against her dismissal and had accepted redundancy pay. Again members of her union explained that "the road was too long".

In another factory, workers felt that the process for deciding who gets laid off during a downturn gives the factory a lot of scope to get rid of active trade unionists. On such occasions individual line supervisors choose which workers in their line lose their jobs. This gives supervisors considerable freedom to remove independent union members or workers who have a history of complaining about poor conditions. Each supervisor's checklist of workers also shows which workers are in the independent union, and that increases workers' anxiety. Workers I interviewed had asked their supervisors why their union membership was included on such lists but had not received a satisfactory answer. One joked that if that information was there so that supervisors knew which workers should receive bonuses and wage rises she would be very grateful, but that somehow she doubted it. Recently that factory laid off 600 workers and in that particular case the factory did not dismiss a disproportionate number of independent union members. Workers nonetheless believe that the factory should negotiate with union leaders in order to work out a fairer means of determining which workers lose their jobs.

In most of the factories investigated there have recently been significant drops in orders for shoes. Workers in these factories have been told that this is because the economic downturn in the US following the September 11 terrorist attack in the US has dramatically reduced demand. In addition to the factory that dismissed 600 workers in December 2001 another Nike contract factory plans to fire 400 workers in March 2002. The two factories investigated in which orders have not reduced are PT Nikomas Gemilang and PT Panarub. It is particularly concerning that orders from Nike are being cut in factories in which independent unions have become established, whereas orders have remained stable in PT Nikomas Gemilang, a factory which has drastically repressed independent union activity. Human rights groups have frequently called on Nike to regularly make public its level of orders to each factory so that any discrimination against factories with unions can be tracked. The company continues to refuse to do so.

Press reports suggest that factors other than the economic downturn in the US may also be playing a role in the reduction of orders to sport shoe factories in Indonesia. On 11 February 2002 Business Week published an article citing Anton Supit, chairman of the Indonesian Footwear Association, saying that political instability and rising costs associated with inflation in Indonesia were leading "Nike, Reebok, Adidas, and others" to move orders to China and Vietnam. In January 2002 the author met with representatives from two factories producing sport shoes for Nike in Vietnam. Those factories were experiencing big increases in orders. Unlike Indonesia, in Vietnam the only union allowed by law is the official union of the Communist government.

Next: Case Study: Leily's story

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